Freqently Asked
Questions

General Question :
What age range does your childcare centre cater to?
Our childcare centre accommodates children from newborns to 6 years old, with programs designed to meet the developmental needs of each age group.
How do I enrol my child at your centre?
You can start the enrolment process by completing our online enrolment form here.
Do you provide meals and snacks?
Yes, we offer nutritious meals and snacks prepared by our in-house chef. We cater to various dietary requirements, including allergies and cultural or religious preferences.
What is your approach to discipline?
We follow a positive discipline approach, focusing on teaching children self-regulation, empathy, and problem-solving skills. Our educators model appropriate behaviour, set clear expectations, and consistently reinforce positive actions.
Can I visit my child during the day?
We encourage open communication and involvement from parents. You are welcome to visit your child during the day, but we ask that you inform the centre in advance to minimise disruption to the daily routine.
What is your sick child policy?
To maintain a healthy environment for all children and staff, we ask parents to keep their child at home if they are unwell. If a child becomes ill during the day, we will contact the parent or emergency contact to arrange pick-up as soon as possible.
How do you ensure the safety and security of the children in your care?
We prioritise the safety and security of all children at our centre. Our facilities are equipped with secure entry systems, and we maintain strict sign-in and sign-out procedures. Our staff undergo background checks and regular training in first aid, CPR, and emergency protocols.
Need more information?
If you cannot find an answer, we are happy to help! Please complete the form below and we will be in touch.
